General Troubleshooting and Support

Find solutions to issues you may have with your TV Team service.

Issue: ISP Blocking Services

Depending on where you live, certain Internet Service Providers (ISPs) may block certain digital content . For example, many UK users have reported being unable to connect using Virgin in the UK....

Avatar

By Carry

updated 8 months ago

How to change DNS on different IPTV devices, e.g MAG

How to change DNS on a Samsung Smart TV How to change DNS on an LG Smart TV How to change DNS on a Sony Smart TV How to change DNS on an Apple TV device How to change DNS on an iPhone How to change...

Avatar

By Carry

updated about 1 month ago

Mag stuck on loading.

We can't exactly pinpoint what the issue might be with your Mag, can be many things that's also why we would never recommend using a Mag device because of it's tight to a fixed mac address and...

Avatar

By Carry

updated 5 months ago

My playlist does not work!

If you think the playlist isn't working correctly, please   check first with VLC Player go to ->Media-> open network stream->Paste in our playlist. ( Run with VPN CONNECTED ) ⇽ "Important" Your...

Avatar

By Carry

updated about 1 month ago

Must Read - Attention for all MAG users!

The MAG devices are losing the portal settings after updating the device to the latest version of system software and this will not allow the users to add any portal addresses to the device. So the...

Avatar

By Carry

updated 4 months ago

Not The Perfect Solution.

As you surely know IPTV is not a flawless solution, of course, we strive to offer you the best possible service, that's why we have most channels in HD+ HD and SD resolution if for some reason one...

Avatar

By Carry

updated about 2 months ago

Massive Discount with Bitcoin - Best Tutorial 2020

Get Bitcoin in just a few minutes! Purchase some bitcoin and also get £10 back on your first transaction , so even more discount. Just signup here: Coinbase You think it is challenging to get...

Avatar

By Carry

updated about 1 month ago

Smart IPTV Error: "Server (URL) connection timeout", "Check playlist URL" or "No playlist uploaded" messages

Smart IPTV application does not include any channels and no information will be provided about where you can get channels or channel packages. Before you can use the application, you need to have...

Avatar

By Carry

updated about 1 month ago

MY CHANNELS ARE NOT WORKING?

We strive to provide you with a high level of service at very discounted rates. So please keep this in mind first and foremost. If a channel is down, we will do our best to restore that back to...

Avatar

By Carry

updated about 2 months ago