Setup and Troubleshooting by App or Device

Find the device and/or app you're using to learn about setting up your service or troubleshooting issues.

Setting Up Dreamlink T1, T1+, T2, T6

To set up your Dreamlink  T1, T1+, T2, T6: In Dreamlink On-Line (DOL) go to Settings. Press the green button on your remote control to pull up the  Edit option. Enter your Portal name (use for example TV Team). enter your Portal URL (Ask Us). Co...

Finding the MAC Address for your Dreamlink Device.

Obtaining MAC address from your device: Let the device Boot Up. Finish any updates that may be in progress. It will bring you to the Server menu . Press the Exit button on the remote control and click on OK. This will bring you to the main D...

Error Message: Your STB is Blocked. Call the Provider.

If you see this message: This means probably your previous IPTV has  blocked your device. The Smart STB app itself is not blocked. Essentially, this message means that you are not authorized to access the portal you are attempting to use.  Here...

Finding your Virtual and Software MAC Addresses.

To use Smart STB with your Smart TV, you’ll need two important MAC addresses: 1)  the Virtual MAC address : provide this MAC address to activate  the streaming service for your Smart STB. 2)  the Software MAC address : provide this MAC address to...

Setting Up Smart STB with an m3u Link.

To learn how to download and install the Smart STB app here link To use Smart STB with an m3u playlist, select the Embedded portal and enter your m3u URL. The app will automatically load your playlist. Smart STB supports m3u and m3u8 playlist ge...

Issue: ISP Blocking Services

Depending on where you live, certain Internet Service Providers (ISPs) may block certain digital content . For example, many UK users have reported being unable to connect using Virgin in the UK. There are a couple of ways to address this: We str...

Mag 256 Device Loading Issues: A Simple Guide

Quick fix for the Mag 256 To quickly fix Mag 256 loading problems, start by making your playlist smaller and selecting fewer countries to free up memory. Or ensure that the portal is correctly entered as http://url:port/c If no port num...

My playlist does not work!

If you think the playlist isn't working correctly, please   check first with VLC Player go to ->Media-> open network stream->Paste in our playlist. ( Run with VPN CONNECTED ) ⇽ "Important" Your playlist (copy and paste into VLC Player) "don't cl...

Must Read - Attention for all MAG users!

The MAG devices are losing the portal settings after updating the device to the latest version of system software and this will not allow the users to add any portal addresses to the device. So the event of any blockage by infomir, you can use the...

How to setup STBemu for android to check Mac address errors!

How to setup STBemu.     STB Emulator basically clones the Mag's interface and can be used on Android Devices or Windows using Android Emulators like Bluestacks. Download the STB Emulator  from the Google Playstore. There are two versions; paid ...

Smart IPTV Error: "Server (URL) connection timeout", "Check playlist URL" or "No playlist uploaded" messages

Smart IPTV application does not include any channels and no information will be provided about where you can get channels or channel packages. Before you can use the application, you need to have an IPTV subscription. If you don't have any subs...

BUFFERING ON CHANNELS?

Sometimes you may experience buffering due to low internet speed or high internet traffic. Cause: The most common cause of buffering is the result of a slow internet connection. This may be because of low internet speed or other users hogging the ...

How to Add/Install An M3U IPTV List To An E.G. MAG250 Box!

How to Add/Install M3U IPTV List to e.g. MAG250 Box or any other Mag device! This is particularly interesting because you don't have to tie it to a fixed Mac address so you've more freedom to use the playlist on more devices, however as usual not ...

Connection Problems and Geo Blocking!

When you encounter connectivity issues with some streaming services, the cause may be that your ISP (Internet Service Provider) is blocking, throttling (making the connection slower), or limiting traffic for their users. Providers in the UK, Irela...

How To Edit An M3U File | Customize IPTV Playlist LiveTV & VOD

Editing An M3U File | Customize IPTV Playlist. Editing an m3u file is important for the user who wants to watch only their of a few countries except all others. As nowadays every IPTV provider is offering thousands of Live TV and VOD streams. M...

How to Reset a Router | Internet Setup.

Today I want to talk to you about resetting your routers. Routers are wonderful things, and they give all our computers access to the Internet, but sometimes they get slow or they just stop working altogether and in most cases, the solution is res...

How to connect with your mobile 4G to test connection issues GSE Player Setup and Web Player!

In this video, we show you how to test if there's an IP block from your ISP. Doing so with an, e.g., 4G connection because your mobile phone has a different IP address,  If it plays on your mobile phone connected to a mobile data connection,  and ...

Latest News.

| 03.12.20 11.45 | Amsterdam | All servers are up, no know issues at this time.

How to change Virtual MAC on Smart STB - 2021

Do not change your Virtual MAC unless instructed by the provider to do so! Changing this without permission from the provider will get your Portal access BLOCKED! Warning: changing Virtual MAC will make your TV appear like NEW TV to the Provider. ...

How to add an/or change an m3u playlist on Smart STB - 2021

Smart STB now has m3u playlist support To use the app with an m3u playlist, change the Portal URL to an m3u playlist and the app will load the playlist automatically. The address shown here is just an example - only for display purposes, it will n...

How to Set Up a Static IP Address - 2021

How to Set Up a Static IP Address DHCP is fine unless you're looking to perform advanced networking tasks. Here's how to set a Static IP address (or DHCP reservation) for any device on your network. Pinteres When you have a lot of devices on your ...

Formuler Z Box - Find Mac Address

Formuler Z Box The Formuler Z box comes with a preinstalled IPTV app called “ MyTV Online ” which is capable of streaming our channels. To find the MAC address of your Formuler Z box open “MyTV Online” and the MAC address is shown on the top ID se...

What to Look for in a Smarters Pro IPTV Service

What to Look for in a Smarters Pro Service. While you should know about the advantages of IPTV before deciding to purchase one, it is also important to know what to look for in a service. The following are some factors to consider when choosing a ...

Get Your IPTV Up and Running Smoothly with These Easy Steps!

Last updated: 28-07-2023 We are sorry to hear that you are having trouble with your IPTV service.  If you are experiencing IPTV problems today or if your IPTV is not working, please follow these steps: 1. Check if your  IPTV Smarters app is up-to...