Finding your Virtual and Software MAC Addresses.


By Carry

updated about 2 years ago

To use Smart STB with your Smart TV, you’ll need two important MAC addresses:

1) the Virtual MAC address: provide this MAC address to activate the streaming service for your Smart STB.

2) the Software MAC address: provide this MAC address to activate the Smart STB app itself.

Here’s where to find them:

Open the app on your TV:

When you see the Loading Portal... screen, push Enter/OK on your remote. 

You’ll see the screen below. Select System Settings.

On the next screen, select Device info.

You should see the information you need as shown below.

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