Finding your Virtual and Software MAC Addresses.

Avatar

By Carry

updated about 1 month ago

To use Smart STB with your Smart TV, you’ll need two important MAC addresses:

1) the Virtual MAC address: provide this MAC address to activate the streaming service for your Smart STB.

2) the Software MAC address: provide this MAC address to activate the Smart STB app itself.

Here’s where to find them:

Open the app on your TV:


When you see the Loading Portal... screen, push Enter/OK on your remote. 

You’ll see the screen below. Select System Settings.

On the next screen, select Device info.

You should see the information you need as shown below.

Did this answer your question?